Shipping policy

Shipping Policy

At Perspective, we aim to process and deliver your order safely and on time. Please review our shipping terms below before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, festivals, product launches, or high-demand periods, processing may take slightly longer.

2. Delivery Time

Once your order has been dispatched, delivery generally takes 5–7 business days, depending on your location and the courier service.

Delivery timelines may vary for remote areas, unforeseen circumstances, weather conditions, public holidays, or courier-related delays.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offer is subject to the terms and conditions of the respective promotion.

4. Order Tracking

Once your order has been shipped, you may receive tracking details through your registered phone number or email.

You can use the tracking information provided to monitor your shipment.

5. Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping details, including:

Full name
Complete delivery address
PIN code
Contact number

Perspective will not be responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

6. Delayed or Failed Deliveries

Perspective works with third-party logistics and courier partners to deliver your orders.

While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including courier issues, weather conditions, natural events, strikes, public holidays, incorrect addresses, or other unforeseen circumstances.

7. Undelivered / Returned Shipments

If an order is returned to us because of an incorrect address, customer unavailability, refusal to accept the shipment, or repeated failed delivery attempts, additional shipping charges may apply if the customer requests re-shipment.

For Cash on Delivery orders, repeated refusal or non-acceptance of orders may affect the availability of COD for future purchases.

8. Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible and provide clear photographs or videos of the package and product.

For damaged or incorrect products, please refer to our Return & Refund Policy.